Sarah

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Activity overview

Latest activity by Sarah
  • Sarah created an article,

    How do I unsubscribe from emails?

    We're sorry to see you go! At any time, you can scroll down on your Nisolo emails and click "Unsubscribe Here" to be removed from our mailing list. If you would just like to receive fewer...

  • Sarah created an article,

    Do you offer international shipping?

    Not at this time. We currently to the US only, though we do ship to Canada through our partnership with Garmentory. We are hoping to expand to other regions and countries in the future. Consider th...

  • Sarah created an article,

    International Forwarding

    We do not recommend using an international forwarding service as we're unable to process returns or exchanges if you're unsatisfied with your purchase. We do hope to open international shipping in ...

  • Sarah created an article,

    How do I cancel an order that was purchased with Affirm?

    Email support@nisolo.com and request to cancel your order. If your order hasn't been shipped, we'll cancel your order. If your loan isn't finalized yet, we’ll remove it from your Affirm account. I...

  • Sarah created an article,

    Where do I send my shoes?

    NisoloSoles4Souls1803 9th Avenue NorthNashville, TN 37208 Please click here to register your shoes online. 

  • Sarah created an article,

    If I drop off my shoes in person at your showroom, do I receive my discount immediately?

    Yes! You can drop off a pair of shoes and use your $30 discount code for a purchase on the spot. Our address is 1803 9th Avenue North Nashville, TN 37208. Our showroom is open Monday – Friday from ...

  • Sarah created an article,

    Does the discount code expire?

    The discount code is valid for 90 days from the date you receive the code.

  • Sarah created an article,

    Can the code be combined with another discount?

    This discount code cannot combined with other discounts and is valid on orders of $125 or more.

  • Sarah created an article,

    How many discount codes can I receive?

    You will receive 1 code per pair of shoes. For example, if you donate 3 pairs of shoes you will receive 3 separate discount codes. This discount code cannot combined with other discounts and must b...

  • Sarah created an article,

    When will I receive my discount code?

    Our Customer Experience team will be in touch within 7 business days of receiving your shoes with a unique discount code for you to use towards a future purchase.