Andrea | Nisolo

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Activity overview

Latest activity by Andrea | Nisolo
  • Andrea | Nisolo created an article,

    Can I return or exchange a Factory Second item?

    We will be unable to accept any returns or exchanges for Factory Seconds. Please note that while it may vary, all items will show some signs of wear.  All Factory Seconds are final sale. 

  • Andrea | Nisolo created an article,

    Are you restocking Factory Seconds styles and sizes?

    Due to limited inventory, Factory Seconds will be available while supplies last and we will not be restocking any styles or sizes at this time. 

  • Andrea | Nisolo created an article,

    What are Factory Seconds?

    Our producers are proud of the work they do on every Nisolo product. That’s why they meticulously inspect each handmade style to ensure it meets their standard. If they find a small blemish, we off...

  • Andrea | Nisolo created an article,

    How do I get free shipping on my order?

    You can receive free FedEx SmartPost shipping within the contiguous U.S for orders over $200 before taxes and after discounts are applied.

  • Andrea | Nisolo created an article,

    How do I remove my mask?

    Always be sure to remove your mask without touching your eyes, nose, or mouth before washing or disposing. Then, thoroughly wash your hands with soap and water or use an alcohol-based sanitizer.

  • Andrea | Nisolo created an article,

    How often should I wash my mask?

    Reusable masks should be disinfected and cleaned after every use.

  • Andrea | Nisolo created an article,

    Can you guarantee the effectiveness of every mask?

    We cannot guarantee our masks will protect against COVID-19. We are selling masks in accordance with recommendations from the CDC in order to curb the virus from spreading further.

  • Andrea | Nisolo created an article,

    Why are you selling other brands' masks instead of making your own?

    We're curating a mask marketplace from several brands to make shopping for masks easy for you. Sourcing from several brands allows us to offer you more variety.

  • Andrea | Nisolo created an article,

    Are the masks on your marketplace ethically made?

    We wouldn't have it any other way. Please see the sustainability score and description on each of our product pages to see the social and environmental practices behind each mask.

  • Andrea | Nisolo created an article,

    When will I be charged and when will my order ship?

    All orders will be charged at checkout. If you'd like to cancel an order prior to its ship date please email support@nisolo.com. Orders will ship by the specified date on each product page. You'll ...