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Latest activity by Andrea
  • Andrea commented,

    Thanks for your question! You can initiate your return or exchange through our online returns portal here. Feel free to email if you have any other questions at all and our Custo...

  • Andrea created an article,

    Nisolo + Affirm

    We're on a mission to push the fashion industry in a more sustainable direction, and that starts with you. To help make our products more accessible, we've partnered with Affirm so you can enjoy yo...

  • Andrea created an article,

    I purchased an item last week and now it’s part of the Essentials Collection. Do you do price adjustments?

    We will honor price adjustments within one week of purchase and our Customer Experience team will be happy to help with this. You can reach our Customer Experience team here - they are available Mo...

  • Andrea created an article,

    What is the Essentials Collection?

    Our factory is growing. This means we're able to drop our prices below the competition and deliver the same quality and sustainability commitments we always have. Here's to ethically sourced, handm...

  • Andrea created an article,

    When do I need to place an order to ensure my expedited order is shipped out the same day?

    To ensure your order is shipped out the same day, you must order Monday - Friday by 12pm CST and choose 2-day or overnight shipping. If the order is placed after 12pm, it will ship out the next bus...

  • Andrea created an article,

    How do I unsubscribe from emails?

    We're sorry to see you go! At any time, you can scroll down on your Nisolo emails and click "Unsubscribe Here" to be removed from our mailing list. If you would just like to receive fewer emails, y...

  • Andrea created an article,

    Do you offer international shipping?

    Not at this time. We currently to the US only, though we do ship to Canada through our partnership with Garmentory. We are hoping to expand to other regions and countries in the future. Consider th...

  • Andrea created an article,

    International Forwarding

    We do not recommend using an international forwarding service as we're unable to process returns or exchanges if you're unsatisfied with your purchase. We do hope to open international shipping in ...

  • Andrea created an article,

    How do I cancel an order that was purchased with Affirm?

    You can reach our Customer Experience team here. They're available Monday- Friday, 9:00am-5:30pm CST. If your order hasn't been shipped, we'll cancel your order. If your loan isn't finalized yet, ...

  • Andrea created an article,

    Where do I send my shoes?

    NisoloSoles4Souls1803 9th Avenue NorthNashville, TN 37208 Please click here to register your shoes online.