Andrea

  • Total activity 364
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Activity overview

Latest activity by Andrea
  • Andrea created an article,

    How do I remove my mask?

    Always be sure to remove your mask without touching your eyes, nose, or mouth before washing or disposing. Then, thoroughly wash your hands with soap and water or use an alcohol-based sanitizer.

  • Andrea created an article,

    How often should I wash my mask?

    Reusable masks should be disinfected and cleaned after every use.

  • Andrea created an article,

    Can you guarantee the effectiveness of every mask?

    We cannot guarantee our masks will protect against COVID-19. We are selling masks in accordance with recommendations from the CDC in order to curb the virus from spreading further.

  • Andrea created an article,

    Why are you selling other brands' masks instead of making your own?

    We're curating a mask marketplace from several brands to make shopping for masks easy for you. Sourcing from several brands allows us to offer you more variety.

  • Andrea created an article,

    Are the masks on your marketplace ethically made?

    We wouldn't have it any other way. Please see the sustainability score and description on each of our product pages to see the social and environmental practices behind each mask.

  • Andrea created an article,

    When will I be charged and when will my order ship?

    All orders will be charged at checkout. If you'd like to cancel an order prior to its ship date please email support@nisolo.com. Orders will ship by the specified date on each product page. You'll ...

  • Andrea created an article,

    When should I be wearing a mask?

    Per current CDC guidelines, it is recommended that masks be worn in public settings where it may be difficult to maintain physical distancing measures. Masks help minimize (but don’t eliminate) exp...

  • Andrea created an article,

    Can I use a discount code on my mask?

    All masks will be excluded from all discount codes. 

  • Andrea created an article,

    Can I return my mask?

    For your safety and ours, all masks are final sale and we will not be accepting returns or exchanges on this item for hygiene purposes.

  • Andrea created an article,

    Is there a cause associated with each mask you sell?

    Our intent with this marketplace is to provide quick, easy access to masks in order to keep people safe and help curb the spread of this pandemic. The brands we are partnering with have causes rang...