General
End of Season Sale
- When is the sale?
- What shoe styles will be on sale?
- Any accessories?
- What is priority access and how do I get it?
- Do I need a discount code to shop this sale?
- I need help with sizing. Can you help?
Restocks + Discontinued Styles
Paying with Affirm
- How does Affirm work?
- If I return an item, how do refunds work?
- What is required to have an Affirm account?
- Does Affirm do a credit check, and how does it impact my credit score?
- Why is my bank not listed?
- How do I cancel an order that was purchased with Affirm?
Impact
- What certifications do you have to support your social and environmental claims?
- Where do your products come from?
- What is in your supplier Code of Conduct?
- How are your workers paid?
- What is a living wage, and how do you determine it?
- Are you measuring your environmental impact?
Shoe Reclamation Program
- What is the Shoe Reclamation Program?
- What is Soles4Souls (S4S)?
- Where do I send my shoes?
- When will I receive my discount code?
- Can the code be combined with another discount?
- Does the discount code expire?