General

Current Promotions

• What is the return policy for sale items?
• When can I expect my order to arrive?
• Can I shop sale items in the showroom?
• Give $50, Get $50
• Are there any exclusions with the Conscious Chatter discount code?

Restocks + Discontinued Styles

• My size is out of stock. Can the current discount be applied when it's restocked?
• When can I expect a restock?
• My size is out of stock, how can I be notified when it’s back in stock?

Paying with Klarna

• What is Klarna?
• How do I pay in 4 interest-free installments?
• How do I pay later in 30 days?
• How do I pay for my order?
• Is there a fee to pay later in 30 days or in 4 interest-free installments?
• What is monthly financing through Klarna?

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Shoe Reclamation Program

• What is the Shoe Reclamation Program?
• What is Soles4Souls (S4S)?
• Where do I send my shoes?
• When will I receive my discount code?
• Can the code be combined with another discount?
• Does the discount code expire?

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Construction + Process

• Is your leather vegan?
• Where are your materials sourced?
• Are your shoes made with a Goodyear Welt?
• What different types of leather do you use?

Referral Program

• What is the Referral Program?
• Can I stack my referral codes?
• Can I refer myself?
• When does my referral code expire?

5 for 5

• What is the 5 for 5 Club? Can I still join?
• How do I become a 5 for 5 member?
• Is shipping free for 5 for 5 members?
• How do I use my code?
• Which shoes can be used for 5 for 5?
• How do returns and exchanges work for 5 for 5 members?

Contact Us

• Get in Touch
• Nashville Showroom
• How do I unsubscribe from emails?

Collab

• Interested in a collaboration?
• Interested in a wholesale partnership?