Can I return one item and exchange another? Sarah October 05, 2018 15:14 Updated Follow Absolutely! Just go to our returns portal here, and you can choose how to process each item. Related articles Why am I not being fully refunded for a return? What is your return policy? What is your exchange policy? Can I return a final sale item? I sent back my item, but I have not been refunded yet. Comments 0 comments Please sign in to leave a comment.