Can I return one item and exchange another? Sarah October 05, 2018 15:14 Updated Follow Absolutely! Just go to our returns portal here, and you can choose how to process each item. Related articles What is your exchange policy? What is your return policy? Why am I not being fully refunded for a return? Can I return a final sale item? I sent back my item, but I have not been refunded yet. Comments 0 comments Please sign in to leave a comment.