How do returns and exchanges work for 5 for 5 members? Andrea | Nisolo September 27, 2018 19:18 Updated Follow You can initiate your return/exchange via the 5 for 5 Returns Portal here. Related articles What is the 5 for 5 Club? Can I still join? Which shoes can be used for 5 for 5? What is the Shoe Reclamation Program? How do I become a 5 for 5 member? Is shipping free for 5 for 5 members? Comments 0 comments Please sign in to leave a comment.