How do I set up a return/exchange? Sarah September 27, 2018 19:13 Follow You can initiate your return or exchange here. Make sure you have your order number and shipping zip code handy! Related articles How do I send my shoes back? What is your return policy? I need to return an exchange, how does this work? What is this sticker in my package for? Do I put it on my package? What is your exchange policy? Comments 0 comments Please sign in to leave a comment.