How do I set up a return/exchange? Andrea | Nisolo September 27, 2018 19:13 Follow You can initiate your return or exchange here. Make sure you have your order number and shipping zip code handy! Related articles How do I send my shoes back? What is your return policy? I need to return an exchange, how does this work? What is your exchange policy? What is this sticker in my package for? Do I put it on my package? Comments 2 comments Sort by Date Votes Thressa F Newell March 09, 2020 17:30 I still find no way to return my shoes. I need a return label or information on how I return the shoes. 0 Comment actions Permalink Andrea | Nisolo March 10, 2020 14:37 Hi there, Thanks for reaching out. Please email firstname.lastname@example.org and our Customer Experience Team will be happy to help with this. 0 Comment actions Permalink Please sign in to leave a comment.